Privacy Policy

1. Information We Collect

Information you provide to us:

• Name, email address, phone number, and service address

• Property details (e.g., number of windows, stories, screen count) submitted through our online quote calculator or contact forms

• Messages, notes, or special instructions you send us

• Payment and billing information if you purchase services (processed through our third-party payment provider — we do not store full card numbers)

Information collected automatically:

• IP address, browser type, device type, and general location (city/region level)

• Pages viewed, time on site, referring website, and links clicked

• Cookies and similar tracking technologies used by our website platform (Wix) and analytics tools

We do not knowingly collect information from children under 13.

2. How We Use Your Information

We use the information we collect to:

• Provide instant quotes and estimate pricing for window cleaning services

• Respond to inquiries, schedule appointments, and deliver services

• Send confirmations, reminders, and service-related communications

• Process payments and maintain business records

• Improve our website, marketing, and service offerings

• Send promotional offers or updates, where you have opted in (you may opt out at any time — see Section 6)

• Comply with legal obligations and protect against fraud or misuse of our Site

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as our website host (Wix), scheduling and CRM software, email service providers, and payment processors

• Professional advisors (e.g., accountants, insurers) as needed to run our business

• Law enforcement or regulators if required by law, subpoena, or to protect our rights, property, or safety

• A successor entity in the event of a business sale, merger, or transfer of assets

Any third party we share data with is only permitted to use it to perform services on our behalf.

4. Cookies and Tracking Technologies

Our Site, built on the Wix platform, uses cookies and similar technologies to operate core site functions, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling cookies may limit some Site features (such as the online quote calculator).

5. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

• Marketing communications: You may unsubscribe from promotional emails or texts at any time using the link/instructions provided, or by contacting us directly.

• Access or deletion: You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information below.

• Arizona/California residents: Depending on where you live, you may have additional rights regarding your personal information under applicable state law. Contact us to make a request, and we will respond consistent with applicable law.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., review platforms, social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Data Retention

We retain personal information for as long as necessary to provide services, maintain business and tax records, and comply with legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Mirage Window Cleaning Company Surprise, AZ Email: miragecleancompany@gmail.com Phone: 801-735-8559 Website: [insert website URL]